Support

Need help with Khetha? We're a small team based in South Africa and we read every message.

Contact us

Email support@khetha.app for help with your account, subscription questions, reporting a problem, or anything else about the app.

What to include

To help us resolve your issue quickly, please include:

• The email address associated with your Khetha account.
• A short description of the issue or your question.
• Your device and operating system (for example, iPhone 15 on iOS 18, or Pixel 9 on Android 15).

Response time

We aim to respond to all support requests within 48 hours. For urgent or time-sensitive matters, please add "Urgent" to your email subject line.

Subscriptions and billing

On Android, manage or cancel your subscription in Google Play. On the web or iPhone, manage or cancel it in the app under Settings → Manage Subscription. See our Refund & Cancellation Policy for details. If you believe you were charged in error, email support@khetha.app and we'll help.

Account deletion

You can delete your account and data at any time. See our Delete account page for details.

Privacy and your data

For questions about how we handle your personal information, see our Privacy Policy or email privacy@khetha.app.